We sell physical solid-wood home pieces only. Natural grain varies; food-contact pieces require hand care; stick-on and freestanding pieces are not structural fixtures.
Worldwide delivery scope
We dispatch all 17 catalogue SKUs—desk and storage pieces, food-contact kitchen and dining pieces, living and decor pieces, and both bundles—to supported worldwide destinations. Standard shipping is included in the displayed USD product price. We may decline destinations affected by carrier, legal or sanctions restrictions.
Dispatch and transit
Orders normally leave the fulfilment facility within 2–4 business days. Typical transit is 5–14 business days, while remote areas, customs inspection and peak periods may take longer. Solid wood is heavier than many home accessories, so bundles and the side table may use a separate parcel or carrier service.
Address responsibility
Enter a complete recipient name, phone number, street address, city, postal code and country. Contact us immediately about corrections. Once dispatched, redirection depends on the carrier and may incur a charge. We are not responsible for delay or loss caused solely by an incorrect address supplied by the customer.
Customs, duties and taxes
Cross-border packages may be inspected. Import duty, local tax and brokerage charges are not included and may be collected from the recipient. Refusal to pay destination charges may lead to return costs being deducted where law allows.
Wood-safe packaging
Pieces are packed to limit movement and moisture exposure. Food-contact items are separated from printed outer materials; heavy items receive edge protection. Recycle or reuse packaging where facilities allow, but keep it until you have inspected the order.
Tracking, delay and non-delivery
We send tracking when the carrier provides it. If tracking has not moved for seven business days or delivery exceeds the latest estimate, contact support@glenavonjoineryy.shop. We will investigate with the carrier and offer the remedy required by applicable consumer law.